Internal Tools for SaaS

Internal Tools for
SaaS Companies

SaaS teams cobble together Stripe dashboards, database queries, and Intercom screens just to answer basic customer questions. A custom internal tool gives your support and ops team a single view of every customer: their subscription, usage patterns, feature adoption, billing history, and support tickets. Impersonate accounts to debug issues, manage subscriptions without touching Stripe directly, and spot churn risks before they become cancellations.

14 day delivery
Stripe integrated
Full source code
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What We Build

SaaS admin tools built for your subscription model, your customer data, and your support workflows.

Customer admin panel with account details, subscription status, usage metrics, and full activity timeline
Subscription management with plan changes, trial extensions, coupon application, and invoice adjustments
Usage dashboards showing feature adoption, API call volumes, storage consumption, and engagement trends
Account impersonation for debugging customer issues without asking for screenshots or credentials
Churn risk alerts based on usage drops, failed payments, support ticket volume, and login frequency
Global customer search across email, company name, subscription ID, and custom metadata
Revenue analytics with MRR tracking, cohort analysis, expansion revenue, and churn breakdowns
Feature flag management to enable, disable, or beta test features per account or segment
Billing admin for refunds, credits, plan migrations, and custom enterprise pricing overrides
Health scoring that combines usage, support, and billing signals into a single account health metric
Bulk operations for mass plan migrations, segment based communications, and data cleanup
Role based access separating support, billing, engineering, and management capabilities

Measured ROI

3x faster

Support Resolution

Everything about a customer visible on one screen instead of five different tools

25% more saves

Churn Prevention

Proactive alerts catch at risk accounts before they hit the cancel button

10 hrs/wk saved

Engineering Time

Support handles account changes directly instead of filing tickets for engineers

$3,000+/mo saved

SaaS Costs

Replace admin features from multiple tools with one purpose built panel

Tech Stack

React
Admin interface
Tailwind CSS
Styling
Hono
API server
PostgreSQL
Customer database
Drizzle ORM
Data layer
Stripe API
Billing integration
Redis
Usage caching
Railway
Hosting

14 Day Build Timeline

Day 1 to 2

SaaS Workflow Audit

Map support workflows, identify data sources (Stripe, database, analytics), define roles, and prioritize admin features.

Day 3 to 5

Customer Admin Core

Customer search, account detail views, subscription display, usage metrics, and activity timeline.

Day 6 to 8

Billing and Subscriptions

Plan management, trial extensions, refund processing, invoice views, and Stripe webhook sync.

Day 9 to 10

Advanced Features

Account impersonation, feature flag panel, health scoring, churn alerts, and bulk operations.

Day 11 to 12

Testing

Stripe integration testing, permission verification, edge case billing scenarios, and load testing.

Day 13 to 14

Launch

Production deployment, Stripe webhook configuration, team training, and support playbook documentation.

SaaS Internal Tools

$5,000

14 day delivery • Stripe integrated • 30 day support

Basic customer admin from $3,000 • Enterprise from $15,000

Build Your SaaS Admin Tools

See a Custom Internal Tool We Built

How a B2B SaaS company replaced five disconnected admin tools with a single customer command center that cut support resolution time by 60%.

Read the Case Study

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Proven Results

Real projects. Real numbers. See what we delivered.

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Operations Dashboard: Real-Time Logistics Visibility Platform

$2,400/month in SaaS tools eliminated, 6 hours/week saved

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Inventory Management System: From Spreadsheets to Real-Time Tracking

Inventory discrepancies reduced from $180K to $12K annually

A barcode-scanning inventory system that replaced Excel spreadsheets with real-time stock tracking, automatic reorder alerts, and multi-warehouse support.

Frequently Asked Questions

Free Estimate in 2 Minutes

50+ products shipped$10M+ funding raised2-week delivery

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